Just wanted to say thanks for the wonderful work you did on our chimney and fireplace. We have had a fire every night since you fixed it. We may be the only people happy for the continued winter temperatures. You and your workers did an amazing job and were so professional. Everything was spotless was you were done. We really appreciate it! We would highly recommend you to anyone!
Karen and Paul I.
Hi! I just wanted to take a few moments to express my appreciation. Two weeks ago, I succumbed to a telemarketer who told my husband and I that they would be in our area cleaning chimneys, and that they had a group rate. We accepted the service, and at the end were told we would need a stainless steel chimney liner for a large sum of money. Obviously I was hesitant, and did not know better, but was encouraged to get other estimates. I called a friend of mine (Susan K) who recommended your company (her parents, Richard and Eve F, had always used you at their home in E. Northport). When I met Kevin and Dennis, I was impressed by their professionalism. After they had done their inspection, they alerted me that my chimney had not been cleaned at all, and that I did in fact need to have work done. You can imagine I was horrified and I felt that I had been taken advantage of by the other company. Dennis was kind and patient and he explained to me exactly what my problems were, showed me pictures, and even drew illustrations on a separate sheet of paper. And, when my husband came home as they were getting ready to leave, he explained the whole thing, again, in detail to my husband. We both felt extremely comfortable knowing that your workers knew exactly what they were doing, and we felt confident that the work would be done professionally and correctly the FIRST TIME. Now that we have found your company, and know that it is a quality establishment, we want you to know that you have received a customer for life, and we will be happy to recommend you to all of my friends who, like us, did not know any better before.
Thank you, thank you, and thank you!!! We look forward to having our work done with Dennis and Kevin next Friday.
Scott and Janice D
It's been quite a while since I've been in the oil burner service business, but the best chimney company I've ever used was Irish Chimney Sweeps. They were the most honest company I've ever worked with and the only chimney company I've ever recommended.
You can reach them at (631) 549-0681
Wednesday, December 2, 2009
So far I’m 2 for 2 on the way your men Oscar and Brian have completed the work for me, and for the agreed price. I am so well satisfied that I had to write to you. They completed everything and more and with no complaints. Thank you and I will always recommend your company to anyone that asks me for a reliable company.
Friday, 28 Aug 2009
To Whom It May Concern,
Irish Sweeps recently completed a stainless liner install, including raising the pipe entry in the cellar, crowning the chimney, new cap, pointing the stonework above the roof line and sealing the stone/flashings. The experience I had with Brian was a pleasure from start to finish. Brian provided me with a great level of comfort during the initial meeting and proposal stage. His patience and presentation made my decision very easy to award the work to Irish Sweeps. I was able to recognize quickly that Brian knew how to do a proper job by the way he explained the details of the work to be performed. Many individuals have the ability to provide a good sale upfront but fall short on the actual install. Brian is not one of them. The way the work was executed was exactly how he said it would be. Brian was extremely respectful in my home. He treated the space as if it were his own. Between protection on the floor and the tip-toeing around to avoid hitting the walls and making a mess, I was very impressed. I even saw him using his shirt to open a door, to avoid getting fingerprints on the doorknobs.
The level of courtesy was beyond any I have seen from a contractor in my home. In addition, I was very happy with the quality of the work installed. I work for a developer/construction management firm. I manage complex development projects that run from $20 million to $300 million in size. I have dealt with 100's of contractors, so I have a high appreciation for what defines a good or bad experience in this field. Brian provided me with a great experience. He really has what it takes, and I wish I could run into more individuals like him in my industry. Unfortunately it's rare, which is why an experience like this one was so refreshing. Based on his professionalism, I will definitely recommend Irish Sweeps to my friends, family and colleagues.
Senior Project Manager
Great Neck & Montauk
Friday, February 26, 2010
I just wanted to write a brief note to commend 2 of your workers who came to my house on February 26th, Brian and Oscar. I had been having trouble with the damper handle on my Vermont Casting wood stove and had put in a call to your office to see if you could help me out. Brian came the previous Thursday and told me he would return on Tuesday with someone who knew more about the stove. Upon returning Thursday with Oscar and after about 40 minutes they figured out that the only problem with the stove was me, I had inverted the handle and was trying to close the damper by turning it the wrong way. I felt rather foolish, but without their expertise, patience and professionalism, I never would have seen the error of my ways. And they did not make me feel like an idiot. It’s rare to find people in the service industry these days who actually take time out to do the job right They were fast, courteous and very neat. I felt I must speak out and say you have some great workers. I will definitely use you guys to clean my flue in the fall.
Thank you again,
Sent: Thursday, April 17, 2008 7:12 PM
Subject: Garden City. Anthony and Chuck
Old World Quality Construction recommended Irish Sweeps to me and I could not have been more pleased with Anthony, Chuck and your company. Anthony and Chuck exceeded my expectations. In the past I have had “A” Chimney Co. perform work at my home and I was not satisfied with them. Anthony explained the job to me, and then explained the problem he found with my chimney, and why super flex had to be used. They worked diligently for hours, were very clean during the job, and cleaned up everything before they left. I will use Irish Sweeps from now on, and I will recommend Irish Sweeps to my friends.
Thank you for a job well done.
Sent: Tuesday, November 20, 2007 8:24 AM
To: Irish Sweeps
Subject: Thanks Again
We recently had work done by Irish Sweeps. I want to tell you what a great job was done by Brian and Oscar. They were on time, clean, professional, and I would, and have already, recommended Irish Sweeps to friends. The reason I went with your company is because of how things were explained by Brian and how he presented himself. Again thank you for the work done at our home and please pass our regards to Brian and Oscar. Happy Thanksgiving.
Ed and Leslie L.
Sent: Thursday, May 15, 2008 8:39 PM
Subject: Brian H.
I recently had a liner installed in my chimney by Brian H. and I just wanted you to know how professional, courteous, prompt and reliable he was. He truly is an asset to your business and I hope you realize the value of his employment at Irish Sweeps. I would recommend his services. Thank you again.
Sent: Tuesday, September 16, 2008 3:51 PM
Subject: Found you on the NCSG Search Engine
Dear Mr. Thiemann:
Thank you for taking the time to explain to me today the things I did not understand and was concerned about. Your explanation about the old chimney put my mind at ease. As I told you, I am a worrier and need to understand why things are done the way they are. I also wanted to tell you again how pleased I was with your workers. Both Anthony and Chuck were very neat and professional in the way they worked and were very patient in answering my questions. Your secretary Laura was also very pleasant when I called with questions. Again, I thank you for your explanation, and for a very neat job by your workers.
September 11, 2007
To Whom It May Concern,
Anthony and Chuck have been very helpful today in their assistance in replacing the chimney liner on our house. We are very grateful for their services in making our house safe again for my family. They continued to work through the bad weather and we look forward to their return tomorrow as it was too dangerous with the lightning to complete the caps on the house and the other two buildings on our campus. Thank you for your time and for sending Anthony and Chuck for our job.
Best regards, Anita
February 4, 2005
Awhile ago my sister, my niece and I needed to have work done on our chimneys. We didn’t know who to call. My sister, who lives next door to me, looked in the Yellow Book and decided she liked the name Irish Sweeps Chimney Ltd and so we hired you. As it turned out it was an excellent choice. We are very satisfied with the work that was done. Brian explained everything to us and thus the work was done. May I sing the praises of Brian? Brain is very personable and a hard worker and did very satisfactory work that left us all pleased. Anthony, his worker, is a very polite young man and worked equally as hard. I would not hesitate to recommend Irish Sweeps to others.
Sincerely, Mrs. Brown
Thank you so much for changing your schedule for getting my chimney job done, for patiently explaining everything to me, for extras like cutting the oak branches and even for coming to Greenlawn to settle! You and Oscar worked so hard and did such a wonderful job! It is good to do business with honest people. By the way, I do not think you wanted to flatter when you said I looked better than in 1994. It’s the sun tan that makes people look younger.
Until the next time there is a job.
P.S. Following your tip, I called Consumer Affairs concerning the other company--they said the company had lost their Suffolk license in 1995.
April 12, 2006,
Just a note to let you know that Dan and Oscar fulfilled every promise made to me over the phone. They were helpful, courteous and neat. If in the future we hear of anyone needing chimney work, we will gladly recommend your company. Also, I would like to thank you for being so considerate with our business agreement.
Yours truly, Mrs. L
Just a quick note to let you know how impressed I was with the service I received from Anthony and William. Not only were they polite and neat but extremely knowledgeable. Anthony explained everything I needed in a patient manner. He was very organized and courteous. I look forward to doing work with your company in the future.
Feel free to call me if you need a formal recommendation.
Yours truly, Rhonda
September 12, 2006
Irish Sweeps Chimney Ltd.
I am writing this letter to let you know what nice people you have working for you. Brian and Oscar were at my house last week to clean my chimney. They were clean, neat and polite. I was also telling Brian that we get a bad downdraft in the fireplace and was there something we could do to help with that? They came on Monday with a cap, and again were so very clean, neat and polite. You have great guys with both of them. They were very friendly and worked so well together. I just thought you should know.
Thank you so much. I will see you next year!
Truly yours, Mrs. D
Dec. 16, 2006
Dear Irish Sweeps,
I would like to express my gratitude on the professional work that was performed at my home by Anthony and William. Once the work was completed you never knew they were here--the area was spotless. I would highly recommend their services to family and friends.
Sincerely, C. Snyder
Just a note to say thank you. Your crew was great. I was very pleased with them. (Brian, Matt and Oscar) They did a great job and they were also very nice. The other person who helped me was Laura. She is good on the phone and has a lot of patience.
Thanks again, Marcia and Tom
"A business built on referrals."
(just ask your neighbor)